NEW PORT RICHEY, Fla. -- At the recent Subway restaurant chain annual convention in San Francisco, Manitowoc Foodservice received two awards that recognized excellence in customer service and innovation, it said.
John Klingenberger, vice president of global accounts for Manitowoc Foodservice, accepted the Subway chain Innovation award on behalf of Manitowoc Ice, manufacturer of ice machines, and Merrychef, manufacturer of accelerated cooking ovens, for its innovative products over the last year.
Subway said these two brands look for new ways to improve their eikon e4 speed ovens and Indigo Ice Series ice machines to help the Milford, Conn.-based Subway chains improve efficiency and service.
Klingenberger received the Excellence in Customer Service award in recognition of his responsiveness and willingness to provide exceptional customer service to the Subway franchisees, the company said.
These awards were presented by Jan Risi, President of the Subway franchisee-run Independent Purchasing Cooperative (IPC).
"We are pleased and proud to continue providing innovation to the Subway chain for the future success of their franchisees, and I was proud to have accepted and received the awards. I know the Manitowoc Foodservice/Subway chain team has become stronger every year," said Klingenberger.
In other company news, New Port Richey, Fla.-based Manitowoc Foodservice has promoted Kathy Veder to the newly created position of vice president of global accounts for Wendy's, Chick-fil-A and Arby's. In her new role, she will focus on marketing initiatives including strategic direction, product line management, business development and customer service.
Veder has more than 20 years of experience in sales, strategic planning, research and development, engineering and finance. Previously, she served as the vice president of marketing with Frymaster. Prior to joining Manitowoc, she held a variety of leadership roles as executive vice president and chief marketing officer within the industry.
Also, Mississauga, Ontario-based Garland Canada has appointed Mary Chiarot as vice president and general manager. In her new role, Chiarot will have overall responsibility for Garland Canada distribution.
Chiarot has many years of experience in sales, marketing and strategic planning. Previously, Chiarot served as the vice president of marketing with the Garland Group. Prior to joining Manitowoc, she held a variety of leadership roles with Whirlpool Canada and General Electric Canada.
Garland Canada is the distributor of Manitowoc Foodservice in Canada. Total product solutions are available in cooking, baking, frying, steam, refrigeration, custom workstations and ware washing and air purification. Garland Canada represents the following key Manitowoc Foodservice brands: Garland, U.S. Range, Frymaster, Dean, Cleveland, Convotherm, Delfield, Varimixer, Jackson, Merco, Merrychef, Lincoln and Kysor Panel Systems.
Manitowoc Foodservice, a division of The Manitowoc Co. Inc., designs, manufactures and supplies food and beverage equipment for the global foodservice market. It offers collaborative kitchen solutions, culinary expertise and implementation support and service. The company's portfolio of brands include Cleveland, Convotherm, Delfield, Fabristeel, Frymaster, Garland, Jackson, Kolpak, Kysor Panel Systems, Lincoln, Manitowoc Ice, McCall, Multiplex, Merrychef, Servend and Manitowoc Beverage Systems.
The Manitowoc Co. is a multi-industry, capital goods manufacturer. It is a leading provider of lifting equipment for the global construction industry, as well as a leading manufacturer of commercial foodservice equipment serving the ice, beverage, refrigeration, food prep and cooking needs of restaurants, convenience stores, hotels, health care and institutional applications.
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