Foodservice

Quality Trumps Calories

NPD: Diners value quality healthy food over food with fewer calories

CHICAGO -- Americans are looking for more healthful options at restaurants and other foodservice outlets, but define healthy eating based on quality features rather than fewer calories, according to a recent foodservice market research report by The NPD Group, a leading market research company.

NPD's report, "Consumers Define Healthy Eating When They Go Out to Eat," finds that a significant share of foodservice traffic is driven by healthy eating behaviors and one of the top motivations for more healthful eating is to feel healthier.

The feature most important [image-nocss] to consumers seeking healthy menu options is quality, such as fresh, natural and nutritious ingredients. Fewer calories were among the least important features.

"Typically, the perception has been that healthy eating to consumers means low calorie and low fat, and our findings show that the perception is not the reality," said Bonnie Riggs, restaurant industry analyst at NPD. "Clearly, descriptors like fresh or natural will resonate more with consumers than less calories."

In addition to defining healthful eating, the report also addressed consumer attitudes about the importance of the taste. Consumers place a high importance on taste regardless of whether they are eating healthfully, and some consumers equate healthier foods as not being as tasty. The majority of consumers expect to pay the same for healthier foods as those considered less healthy.

"Understanding these trends provide foodservice operators and manufacturers with the opportunity to offer products that meet consumers' needs for healthier options," said Riggs. "More consumers are seeking healthy/light foods and having these options available on menus will meet these consumers' needs; however, healthful menu options must be fresh, taste good, and be affordably priced."

The NPD Group, Chicago, is a leading provider of consumer and retail information for a wide range of industries. It helps clients to identify new business opportunities and guide product development, marketing, sales, merchandising and other functions. Information is available for the following industry sectors: automotive, beauty, commercial technology, consumer technology, entertainment, fashion, food and beverage, foodservice, home, office supplies, software, sports, toys and wireless.

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