CHICAGO -- Third-party delivery services are shaking up the notion of convenience by creating an easy option for time-crunched consumers, pulling them away from restaurant occasions and visits to foodservice locations such as convenience stores, in general.
More than 40% of consumers now say that they aren't using restaurants as often as they'd like, according to the National Restaurant Association. That means that retail and restaurant operators not only have to nudge consumers to their brands but to foodservice overall. Of all consumer spending, just 13% is allocated to food—less than half of which goes to restaurants. So who are delivery customers now?
Here's a look at the latest statistics on the third-delivery consumer, as reported in Restaurant Business ...