General Merchandise/HBC

CPG Turmoil & Triumph

Energy drinks led top 10 CPG categories, SymphonyIRI says in 2010 review, 2011 outlook
CHICAGO -- Consumers deserted shopping malls and car dealerships to spend wisely and save in 2009. While this conservative mindset has stuck with many consumers, others increased spending at least somewhat during 2010. The consumer packaged goods (CPG) industry demonstrated signs of improvement, with unit sales declines slowing markedly across channels, and some departments and categories experiencing positive sales trends for the first time in five quarters, said SymphonyIRI Group in its latest report, "Times & Trends: CPG 2010 Year in Review: Out of Turmoil Rises Opportunity."[image-nocss]

CPG growth is being influenced by a number of factors, such as home-based eating and drinking and self-reliant health and beauty care rituals. Above average unit sales growth of 1.6% across the center store department illustrates the power of these rituals. This department is home to several of the fastest growing categories of 2010, including ready-to-drink coffee/tea, energy drinks and sports drinks. While average beauty/personal care department unit sales lagged industry average by a small amount, growing 0.8%, dollar sales grew more quickly than the industry average at 2.2%, largely driven by innovation that enticed consumers to trade up in key categories, such as eye and facial cosmetics.

Energy drinks led the way across the top 10 CPG categories, with 13.5% unit sales growth in 2010. This category received a significant boost from energy shot sales in the convenience channel. The wine category grew by 5.7%, followed by chocolate candy at 4.9%, salty snacks at 2.9% and bottled water at 2.7%. On the other end of the spectrum, milk category unit sales slid by 3% in 2010.

Last year also marked the return of inflationary trends, with food prices increasing by an average of 0.5% to 1.5% for the year. Some categories saw rather substantial price increases, with sugar leading the way at 12.5% followed by butter at 8.7% and breakfast meats at 8.6%. On average, though, packaged goods prices slid in 2010, down an average 1% versus 2009. Many of the price cuts last year were the result of high promotional activity. Pricing trends are likely to shift in 2011, with food-at-home prices expected to climb by 2-3%.

"Although many are breathing a sigh of relief since the 'Great Recession' officially ended in mid-2010, other consumers are still on the fence and wondering if it's a bit premature," said John McIndoe, senior vice president of marketing for SymphonyIRI. "Make no mistake, the CPG industry will continue to serve a very conservative consumer base in 2011. Nonetheless, this is a time of great opportunity for marketers. The key is to act with a clear and precise understanding of the changing attitudes, needs and behaviors of your most important shoppers and target segments."

He added, "More than ever, it is critical for CPG marketers to heighten their understanding of the nuances behind today's trends and then communicate with shoppers on a very intimate level by complementing traditional online and print marketing strategies with new communication mediums, such as social media and smart phones/mobile devices. In doing so, savvy marketers will achieve new heights in dollar and unit share uplift, while fortifying relationships with an ever-increasing number of shoppers."

To effectively compete in an unpredictable economy, SymphonyIRI recommends that CPG and retail companies should consider the following action items: Identify discreet microsegments. Target opportunities and risks of serving each. Evaluate pricing, promotion and merchandising strategies. Explore opportunities to enhance product assortment. Create new strategies for collaboration throughout the entire value chain.

Click here for the full report.

Chicago-based SymphonyIRI Group, formerly Information Resources Inc. (IRI), is a global leader in solutions and services for CPG, retail and healthcare companies. SymphonyIRI offers two families of solutions: Core IRI solutions for market measurement and Symphony Advantage solutions for enabling new growth opportunities in marketing, sales, shopper marketing and category management. SymphonyIRI solutions combine content, analytics and technology and help companies create, plan and execute forward-looking, shopper-centric strategies across every level of the organization.

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