General Merchandise/HBC

General merchandise and HBC category news for the convenience-store retail industry

General Merchandise/HBC

'Indisputable Primacy of Emotional Engagement'

Brand Keys 2013 customer loyalty index finds "seismic shift" in how consumers engage

General Merchandise/HBC

CSP Wins Top Business Press Award

2012 Category Management Handbook wins Jesse H. Neal Award for Best Theme Issue

Companies honored in several categories for service to member retailers

Adds e-cigs to OTP; other changes to wine, liquor, grocery, snacks, automotive categories

Plans to add 11 stations to the current group of nine already offering CNG

Products

Walmart Express, Neighborhood Markets to account for 40% of new-store growth

The Pantry's first ground-up Kangaroo Express store in four years opens in Charlotte (slideshow)

CPG agency expands foodservice, e-commerce divisions

Adds scan-based convenience-channel benchmarks to Dataservices portal

Folgers, Maxwell House makers react to declines in green coffee market

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