Technology/Services

AmEx Removes Gift Cards from N.J. Retailers

Pulls cards from stores rather than allow Treasury Dept. to claim unused value

TRENTON, N.J. -- American Express has become the first company to pull its gift cards from New Jersey pharmacies, groceries and convenience stores rather than attempt to comply with a new wrinkle in the state's unclaimed property law, reported the Associated Press.

AmEx spokesperson Vanessa McCutchen told AP that the company began pulling gift cards sold through third-party retailers last week. As of Monday, the only way for New Jersey residents to buy AmEx gift cards, which can be used practically anywhere, is directly from the company.

New Jersey's Treasury Department will soon require sellers to obtain the ZIP code of everyone who buys a gift card. The state believes it can then lay claim to the value of any card not redeemed after two years.

John Holub, president of the New Jersey Retail Merchants Association, said the law poses serious administrative burdens to businesses and potential problems for consumers.

American Express and the Retail Merchants Association are among the groups that have sued. The case is being litigated; however, an injunction against ZIP code collections was lifted in March.

"Retailers and gift card issuers like American Express have had serious concerns about the escheat law since it was passed nearly two years ago," Holub said. "I fear many retailers are likely to follow American Express's lead because the legal risk, technological burden and steep cost of complying is simply too great."

Treasury spokesperson Andy Pratt said the new policy is a work-in-progress and not designed to deter businesses from operating in the state. "We're working with industry groups to determine the best way to have merchants collect ZIP codes," he said. "We're not requiring it until we come up with a policy that is uniform and as least onerous as possible."

However, McCutchen said there is no way AmEx can ensure compliance with cards sold through third parties.

The state legislature passed and the governor signed a law along with the budget two years ago that allows the state to claim the proceeds of gift cards bought in New Jersey if customers don't use them within two years. It saw unused gift cards, travelers' checks and money orders as an untapped revenue source and booked $79 million from the unclaimed property in fiscal 2011.

A lawsuit quickly followed and a U.S. District Court judge enjoined the collection of ZIP codes. Though the merits of the case have yet to be argued, the injunction was lifted after a subsequent hearing, paving the way for Treasury to issue guidance on new ZIP code collection requirements.

Before the legislative revision, if a gift card went unused, the issuing business kept the money.

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