Technology/Services

Haslam Urges Lawmakers to Block Rest Stop Commercialization

Pilot Flying J CEO says it would "devastate private businesses"

NASHVILLE, Tenn. -- James A. "Jimmy" Haslam III, CEO of Pilot Flying J and a board member of the National Truck Stop Operators Association (NATSO), is urging state and federal lawmakers to block further commercialization of highway rest stops, reported the Knoxville News Sentinel.

In his home state of Tennessee, where Haslam's brother is governor, his viewpoint appears likely to prevail--at least for now, said the report. Several state legislators, while saying they are willing to explore the idea if it helps the state budget, also say they have no plans to push it. And John Schroer, the commissioner of the state Department of Transportation appointed by Governor Bill Haslam, is opposed to such rest stop privatization efforts in Tennessee.

Current federal law generally prohibits states from setting up commercial operations at rest stops along Interstate highways except those states--mostly in the Northeast--where Interstates were in place before 1960. But some states and organizations are pushing for change in the law by Congress at a time when state governments are seeking new revenue.

"While at first glance this may seem like an easy way for state DOTs to generate revenue, the fact is it will devastate private businesses like mine that for the last 50 years have operated under the current law and established locations at the highway exits," said Haslam in a letter cited by the newspaper. "The advantageous location of state-owned commercial rest areas establishes virtual monopolies on the sale of commercial services to highway travelers."

Tennessee currently has 18 rest areas and will spend $3.75 million to operate them this fiscal year, TDOT spokesperson Lyndsay Botts told the paper. The state also operates 14 "welcome centers" along the state's borders at a cost of $6.2 million. The only services offered at the rest areas and welcome centers--other than information, restrooms and a place to relax with picnic tables--are vending machines, the report said.

In contrast to Tennessee, where the combined cost of operations is about $10 million per year, other states are making money off their rest stops, said the News Sentinel. In Delaware, where full commercialization is allowed under federal law, a contract guarantees the state at least $1.6 million per year and perhaps more, depending on the contractor's profits, according to the report, citing a Stateline article. The contractor spent $35 million building a 42,000-sq.-ft. welcome center last year.

In Virginia, where full commercialization with restaurants and gas stations is not permitted, Governor Bob McDonnell's administration recently awarded a contract for operating vending kiosks and sale of advertising rights at 42 rest areas and welcome centers that is projected to net about $2 million per year, according to the reporting, citing the Associated Press.

In Tennessee, Botts said TDOT Commissioner Schroer "believes that privatizing the operations of our facilities is not in the best interest of the state of Tennessee and would not be compatible with the vision of the department. "We [TDOT] maintain that commercializing rest areas with direct access to the Interstates would compete with businesses located along the interstate exits, resulting in fewer options for motorists," Botts said.

That view echoes the sentiments of NATSO, the report said. Haslam's letter was sent with that in mind to state and federal lawmakers representing Pilot Flying J's headquarters in Knoxville, Tenn., spokesperson Cynthia Moxley told the paper. "The commercialization of rest areas is the No. 1 issue facing the truckstop industry and has been for many years," she said. "Commercializing rest areas will not add to the amount of goods sold on the interstate. It will only shift those sales away from the current operators. There currently is no shortage of items available for sale. There is no need for this change. Jimmy Haslam's letter was in support of the industry's position on this matter."

Moxley said Gov. Bill Haslam, who was chairman of the NATSO board in 1999 while a Pilot executive, was sent a copy of the letter, as were State Representative Harry Tindell (D); State Senator Stacey Campfield (R); U.S. Sens. Lamar Alexander (R-Tenn.) and Bob Corker (R-Tenn.), and U.S. Rep. John J. "Jimmy" Duncan (R-Tenn.).

Tindell voiced some skepticism that the revenue from privatized rest stop contracts would outweigh the losses to businesses now relying on sales to interstate travelers, saying such a move "might be throwing the baby out with the bath water."

Pilot Flying J is based in Knoxville and has more than 550 locations in North America. The company employs more than 20,000 people and is the largest retail operator of travel centers in North America.

Members help make our journalism possible. Become a CSP member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Foodservice

Opportunities Abound With Limited-Time Offers

For success, complement existing menu offerings, consider product availability and trends, and more, experts say

Snacks & Candy

How Convenience Stores Can Improve Meat Snack, Jerky Sales

Innovation, creative retailers help spark growth in the snack segment

Technology/Services

C-Stores Headed in the Right Direction With Rewards Programs

Convenience operators are working to catch up to the success of loyalty programs in other industries

Trending

More from our partners