Most-Read Stories of the Year
Swipe-fee battle is most-recalled, but our list tells a different story
OAK BROOK, Ill. -- In the minds of retailers, the months-long battle and debate for debit-card swipe-fee reform was clearly the industry story of 2011. In fact, 44% of retailers responding to a CSP Daily News poll chose it as the top story of the year, followed distantly by major-oil selloffs/continued retail divestment (13%), tornadoes and weather (10%) and Altria's Marlboro Leadership Price (MLP) program (9%).
But the “daily” stories that drew the most eyeballs to CSP Daily News throughout the year tell a different story. There, leadership reorganizations at 7-Eleven and Alimentation Couche-Tard were popular, while Altria's Marlboro Leadership Price program kept retailers on edge.
Also, a major retailer's shrinking store format kept readers guessing, while a massive tornado in Missouri had us praying for the best.
A complete list of the top 10 most-read stories from the year follows, along with links to refresh your memory or catch up if you missed them the first time.
Embraces centralized approach, eliminating all 8 regional divisions, many jobs, sources say
(Original run date: March 15, 2011)
Industry upset by Altria's latest program, "recommended maximum price"
(Original run date: March 18, 2011)
New leadership for five regions, special assignments, foodservice, benchmarking
(Original run date: Feb. 14, 2011)
Press gets peek at first small-format store; some locations will offer gas
(Original run date: June 6, 2011)
Tornado that killed at least 116 hits Missouri c-store: Video
(Original run date: May 23, 2011)
Execs respond to retailer concerns about program's "recommended maximum" Marlboro price
(Original run date: March 24, 2011)
Citing family, Pantry CEO departs for Atlanta, leaving questions about new leadership, strategy
(Original run date: Aug. 23, 2011)
Independent retailers go after QuikTrip in court over alleged "price war"
(Original run date: Dec. 2, 2011)
Disappointing quarter drives "expense reductions ... to ensure in-store profit growth"
(Original run date: Feb. 9, 2011)
Innovation designed to lure new customers
(Original run date: Dec. 13, 2011)
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