“Cheap money” and the fact that convenience store businesses large and small, public or private, are under constant pressure to grow are influencing rising real-estate multiples. What other variables are at play in the market?
The recent credit-card data theft at Target is a striking reminder of how tightly our retail brand name is tied to the trust of our customers and how it can be shattered in an instant with the loss of our customers’ data.
Whatever happened to the good ol’ days of customers going directly to a store manager and informing him or her of their dissatisfaction? Shoppers now have the ability to share their experience by writing reviews or sharing their experience via social media.
Plunge in oil prices sets the stage for record margins and boost in in-store sales. Also In This Issue: Profitability skyrockets for top performers! Other channels seek to redefine convenience! The economy enters a new stage. The growing health-and-wellness trend. Fuel demand; oil's slide; multicultural momentum; and data, data, data!