Chain Executives

Branching Off Beverages

A decision tree can serve as a helpful map of the likely behavior of these consumers. It also can highlight opportunities for guiding the purchase to completion and making the shopping experience as convenient and smooth as possible.

Company News

Over-Regulation Threatens Canada's C-Stores

Canadian Convenience Stores Association releases 2013 State of the Industry Report

Below is a true story and one that I believe is happening in our industry, all across the country, in all sizes of business. To paraphrase what was said on “Dragnet”: The story you are about to read is true. Only the names have been left out to protect the innocent.

It seems c-store retailers are always looking for the “next big thing” or the “magic bullet” to help them take their operational performance to the next level. In today’s economic and competitive environment, that is understandable.

The revolution did not start in the c-store channel. It started out quietly, from your home, where you, the customer, browsed the Internet and found vendors from the Asian continent and Western countries selling something different, something revolutionary, something not found in your local c-store or drug store: electronic cigarettes.

For anyone in charge of a network of roller grills, coolers or heating bins, a modern convenience might be a smartphone app, something that would send an alert if coffee temperatures at a store were too hot or deliver efficiency reports on a chain’s refrigerators. Unfortunately, such apps are largely food for the imagination.

The 2013 NACS Show is but a happy memory. Whether you had the best time at Restaurant Row, traipsing around the show floor or gallivanting through the metropolis of Atlanta, we have no doubt that those days in mid-October were memorable. More than 22,000 c-store retailers, manufacturers and friends of the industry sampled the wares and inspected programs offered at more than 1,000 booths over four days. What follows are our highlights from general and educational sessions, including tons of photos from those busy days. We hope to run into all of you again next year in Las Vegas (if not much sooner).

Enables gas distributor to comply with industry regs, improve POS performance

Company delivers "strong year-over-year earnings growth"

MPC CEO says East Coast chain's retail network would be "excellent fit" for Speedway

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