Holding firmly over his head the glass trophy symbolizing his honor as CSP’s 2013 Retail Leader of the Year, John MacDougall exuded the pride of accomplishment both as a motivated human being and as part of the inspired team at Nice N Easy Grocery Shoppes.
In upstate New York, people know John MacDougall. Maybe not by name, but definitely from TV. He’s the guy in the commercials dodging the jet-propelled cartoon pig, or literally turning blue in the face.
It is hard for me to imagine that I have been in the foodservice business for more than 40 years. My first jobs were in restaurants during summers and weekends. These restaurants—true mom-and-pop places—were always operated by the owner and his family.