Pay raises are inciting demonstrations across parts of the country. Specifically, thousands of frontline workers, including those who are the face of our retail brands, contend they are not making a livable wage. In cities such as Seattle and Chicago, these folks are pushing for as much as $15 per hour. As a result, we as a country are being asked to assess our values. The questions are many, and the solutions are vexing.
To me, the NACS Show is my official start to a new year. And because this is also an election year for control of Congress, I have no doubt there’ll be lots of talk about politics and its effect on the convenience-store industry.