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Convenience Stores Saw Record In-Store Sales in 2013

Continued foodservice growth drove increase; motor fuel sales also reached new highs

CHICAGO – U.S. convenience stores reached record in-store sales in 2013, with sales climbing 2.4% to $204 billion. Combined with motor fuels sales of $491.5 billion, overall c-store sales were $695.5 billion, according to figures released by the National Association of Convenience Stores (NACS). The association announced the industry's 2013 numbers at the NACS State of the Industry Summit, a two-day conference that reviews and analyzes the industry's key economic indicators.

Convenience store foodservice

As reported in a 21st Century Smoke/CSP Daily News Flash, the c-store industry's in-store sales have seen rapid growth over the last decade, as consumers seek out more food and beverages on the go. In-store sales in 2013 were led by continued growth in foodservice (2.4%), driven by prepared food and commissary.

Motor fuels sales also hit new highs on a per-gallon basis, with sales climbing 0.9% to 132,029 gallons per store per month. While fuels sales per store increased on a unit basis, a 2.9% decrease in gas prices led to an overall 2.1% decrease in fuels sales.

Although the industry again realized strong sales, store-operating costs increased at a faster rate than sales and led to a decrease in industry pretax profits, which fell from $7.2 billion in 2012 to $7.1 billion in 2013.

Wages and payroll taxes were the biggest increase in costs. The industry saw a dramatic 19.5% increase in employees, a function of the industry's continuing embrace of foodservice, which requires more labor to manage.

The link between fuels and convenience retailing continues to grow. Overall, 83.7% of c-stores (126,658 total) sell motor fuels, a 2.7% increase (3,369 stores) over 2013, according to the 2014 NACS/Nielsen Convenience Industry Store Count. The U.S. c-store count increased to 151,282 stores as of Dec. 31, 2013, a 1.4% increase (2,062 stores) from the year prior.

C-stores also account for 34.3% of all retail outlets in the United States, according to Nielsen, which is significantly higher than the U.S. total of other retail channels including drugstores (41,378 stores), supermarket/supercenter (37,459 stores) and dollar stores (24,853 stores).

Beyond sales, c-stores are an important part of the economy. They employed 2.2 million people and generated $174.5 billion in federal, state and local taxes in 2013. Overall, c-stores sales represent 4.0%--or one out of every 25 dollars--of the entire $17.4 trillion U.S. gross domestic product.

"Our industry numbers demonstrate that convenience and fuel retailing continues to grow, despite economic and retail environment challenges," said NACS chairman Brad Call, vice president of adventure culture at North Salt Lake, Utah-based Maverik Inc. "These numbers show that we continue to meet the needs of our diverse consumers throughout the United States."

Motor fuels continued to drive revenue dollars, but in-store sales drove profit dollars. Overall, 70.7% of total sales were motor fuels, but motor fuels only accounted for 35.6% of profit dollars. Motor fuels gross margins were 18.5 cents per gallon before expenses, or 5.3%.

The industry's bifurcation also continues, with a considerable difference between top-quartile and bottom-quartile performers. Top-quartile performers had hot dispensed beverage gross profits that were 7.3 times greater than those of the bottom quartile; prepared food gross profits 3.0 times greater than the bottom quartile; cold dispensed beverage gross profits 3.9 times greater than the bottom quartile; and packaged beverage gross profits that were 2.4 times greater than the bottom quartile.

Of major interest to retailers this year was the breakout of industry numbers into regional benchmarks, allowing them to compare key metrics against more companies in their respective markets.

Here's how in-store sales were broken down in 2013:

  • Tobacco (cigarettes and other tobacco products): 37.0% of in-store sales.
  • Foodservice (prepared and commissary food; hot, cold and dispensed beverages): 18.0%.
  • Packaged beverages (soda, alternative beverages, sports drinks, juices, water, teas, etc.): 15.5%.
  • Center of the store (candy; sweet, salty and alternative snacks): 9.9%.
  • Beer: 7.9%.
  • Other: 11.7%.

Meanwhile, foodservice was the category that drove profits, accounting for 29.1% of gross profit dollars. Packaged beverages were second, accounting for 19.6% of gross profit dollars. While tobacco products constituted 37.0% of in-store revenue dollars, they accounted for only 18.7% of gross margin dollars.

The industry's 2013 metrics are based on the NACS State of the Industry survey powered by its wholly owned subsidiary CSX, the industry's largest online ​database of financial and operating data. Complete data and analysis will be released in June in the NACS State of the Industry Report of 2013 Data.​

Founded in 1961, NACS is the international association for convenience and fuel retailing. The U.S. c-store industry, with more than 151,000 stores across the country, posted $696 billion in total sales in 2013, of which $491 billion were motor fuels sales. NACS has 2,100 retail and 1,600 supplier member companies, which do business in nearly 50 countries.

CSP Business Media is the exclusive media partner of the NACS SOI Summit.

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