Technology/Services

BP Fires up Free Wi-Fi

Wayne Oil on board to force travelers to re-think the gas-station experience
GOLDSBORO, N.C. -- BP is aiming to make its gas stations into a destination spot with the addition of free Wi-Fi service. The Houston-based company, which has 9,000 gas stations and truck stops in the United States and Canada, began deploying the service in December with help from Ruckus Wireless, as previously reported in CSP Daily News.

More than 90% of BP station owners are expected to participate, Ruckus spokesman David Callisch told USA Today.

BP's goal: To entice drivers to stay longer and check out the other goods-besides gas-that many stations offer. Many [image-nocss] BP stations have on-site restaurants, video arcades and well-stocked convenience stores.

John Strickland, Jr., president of Wayne Oil in Goldsboro, N.C., told the newspaper he plans to make free Wi-Fi available in all 15 of his stations, which are scattered throughout the state.

Strickland said he decided to install Wi-Fi because it's "become an expectation in life" among the traveling public.

"If you travel, nothing makes you more angry than to have to pay $6, $9 or $12 for an Internet connection that you only need for an hour," he said.

While the idea of sitting in a gas station-for hours-to surf the Internet might seem far-fetched, consider the experience of Starbucks. After the chain added free Wi-Fi, its stores turned into all-day hang-out spots, according to USA Today. The Wi-Fi effect can be seen anywhere Starbucks is located, including Barnes & Noble.

Strickland thinks Wi-Fi can do the same thing for BP. "We want people to feel comfortable sitting in our BP stations just like they do in Barnes & Noble and Starbucks," he said.

As for the potential of drawing deadbeats who sit around surfing all day but don't buy anything-another byproduct of Starbucks' free Wi-Fi gambit-Strickland says he isn't worried.

"We think it's a good opportunity to attract people to our facilities," he said.

Owing to the engineering of BP's network, which is being installed on a station-by-station basis, BP owners can insert local ads for, say, on-site restaurants and specials on DVDs, sodas and the like.

Strickland said the ads, while a nice touch, are a sideline to a larger cause: Forcing travelers to re-think the gas-station experience.

"Our industry is morphing," he said. "They're not the old stores of 20 years ago."

Ruckus Wireless is a leading provider of Wi-Fi gear based in Sunnyvale, Calif.

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