Technology/Services

Concerted Effort

Flash Foods, Tedeschi working with Pinnacle's Symphony.auditor

ARLINGTON, Texas -- Flash Foods and Tedeschi Food Shops have each deployed and gone live with Symphony.auditor, Pinnacle Corp.'s browser-based home office retail accounting solution. Symphony.auditor is built on Pinnacle's Symphony Business Platform, a fully browser-based technology using a single corporate database requiring no software at the store level.

Symphony.auditor allows for auditing of the manager workstation data through the use of an extensive exception-based auditing process.

"At Flash Foods, utilizing Pinnacle's Symphony.auditor solution has allowed us to streamline [image-nocss] the process of editing store's daily paperwork information. Using the exception tools within Symphony.auditor allows accounting to quickly indentify issues and resolve them. With this increase of efficiency in the flow of information, we are able to produce more timely and up to date financial reports." said Jenny Bullard, CIO of Flash Foods.

"Pinnacle's Symphony.auditor retail solution is providing our organization with the tools we need to streamline our retail business in today's competitive environment", said Richard Jasper, CFO for Tedeschi Food Shops. "With this next generation technology, we are able to realize better labor efficiencies by streamlining our retail accounting processes which enable faster financial decisions. Symphony.auditor's web browser abilities ensure stakeholders within our organization are able to access the information we need to make informed decisions with accuracy."

With Symphony.auditor, retailers can experience the flexibility of customizing rule sets that validate data related to sales and cash accountability, fuel inventory categories and cost and retail inventory. Data that does not pass client-defined exception rules are flagged which enable auditors to manage by exception instead of looking at the entire set of paperwork. Exceptions are displayed and easily checked for accuracy, and after the report has completed, audit retailers can use Symphony.auditor's browser-based reporting system, Symphony.information manager, to view and extract data from more than 150 reports available in the system.

"We are very pleased with the successful implementation of Symphony.auditor at Tedeschi Food Shops and Flash Foods. As clients migrate from Pinnacle's legacy retail auditing application, they are quickly able to realize the power of the Symphony Business Platform enterprise browser-based solution suite to access and analyze important store data from anywhere and to make critical and timely business decisions," said Melissa Fox, retail solutions product manager for Pinnacle.

Flash Foods, Waycross, Ga., operates a chain of 180 convenience stores in Georgia and northern Florida. A Pinnacle client since 1996, it uses an enterprise-wide suite of Pinnacle applications. The Jones Co. is the holding company for Flash Foods. It also owns Fuel South Inc., Distribution South and Walker Jones Dealership.

Tedeschi Food Shops, Rockland, Mass., operates a chain of 200 c-stores throughout Massachusetts, Rhode Island, Connecticut and New Hampshire.

Arlington, Texas-based Pinnacle is a leader in the automation technology industry focusing on the c-store and petroleum industries. It delivers products that automate the broad spectrum of c-store operations and supply chain management of fuel operations. Nationwide, Pinnacle's products and services are used daily in thousands of convenience outlets to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.

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