ATLANTA -- News broke recently that hackers gained access to sensitive personal data of up to 143 million Americans through credit reporting agency Equifax.
The data in question includes Social Security numbers, birth dates and home addresses—everything the “bad guys” need to steal someone’s identity.
Hackers also gained access to an unspecified number of driver’s licenses, credit-card numbers for 209,000 customers and credit dispute documents for 182,000 more. Aside from assuring customers that the company’s “core consumer or commercial credit reporting databases” do not appear to be affected, Equifax has not given more details on what type of data was accessed.
If ever there was an example of how not to handle a data breach, Atlanta-based Equifax has provided it. The company waited too long to notify the public of the breach. Bloomberg reported that three executives sold stock in the company shortly after the breach was discovered over a month ago. And the company is facing a class-action lawsuit accusing it of being too lax with security in the interest of saving money.
Also, the website Equifax has released as a tool for consumers to check if they may have been affected by the breach has not performed well or been well-received.
Click through for more details on what happened to Equifax, how it botched the response and what convenience-store operators can learn from this debacle …