VALPARAISO, Ind. -- Family Express, a Valparaiso, Ind.-based convenience store chain, plans to reduce out-of-stocks, enhance the quality of its center-of-store product and fresh product offerings and optimize its inventory position with Retalix's Demand-Driven Replenishment solution.
In this project, Retalix will integrate its Demand-Driven Replenishment solution with the retailer's existing pricing, merchandising and point-of-sale (POS) software solutions to create a seamless and efficient demand-based replenishment system. The rollout will begin this year across all [image-nocss] Family Express locations in Northwest and North Central Indiana.
"We conducted a detailed search of industry vendors who could help us better manage our total product inventory while providing a seamless integration with our existing IT systems. A quick deployment and user-friendly interface were also required. Retalix met all criteria, and was clearly the best choice," said Bill Nolan, vice president of marketing of Family Express. "Retalix's Demand-Driven Replenishment solution offers one of the most robust, feature-rich systems on the market, and the depth of its intuitive analytics made our decision very easy."
"As proven with our customers, the Demand-Driven Replenishment solution has been very beneficial to retailers in both the convenience and grocery industries, often providing improved out-of-stock results of less than one percent, compared to the industry average of eight percent, and leading to increased sales and margins as well as enhanced customer satisfaction and retention," said Roy Simrell, president of Retalix USA. "With this solution, Family Express will now increase visibility and control over its inventory management--especially for fresh items-- which will help them cut costs, grow sales and enhance the overall customer experience."
Retalix's Demand-Driven Replenishment solution is part of the Retalix Merchandising Solution Suite. It is a solution designed specifically for food and fast-moving consumer goods retailers, to optimize inventory management and positions, reduce out-of-stocks and streamline the order process. It is based on Microsoft technologies, and is comprised of four core modules: Demand Forecasting, Inventory Management, Order Optimization and Analytics, and it contains advanced proprietary algorithms to interpret demand and optimize replenishment orders.
Retailers using the Demand-Driven Replenishment solution have reported significant out-of-stock reductions, decreased inventory levels and inventory costs and lower spoilage of perishable products, the company said.
Retalix is a leading provider of software solutions to retailers and distributors worldwide. The company's product and services help its customers automate and synchronize essential retail and supply-chain operations, encompassing stores, headquarters and warehouses. Retalix is a registered trademark of Retalix Ltd. in the United States and in other countries. The names of actual companies, products and services mentioned herein may be the trademarks of their respective owners.
Family Express operates stores throughout Northwest and North Central Indiana. The company's logistics model consolidates 25 traditional weekly direct-store deliveries (DSD) deliveries into a single daily delivery, achieving transportation efficiencies and freshness for perishables. Family Express said it strives to deliver an outstanding customer experience through its "living brand" philosophy--"a commitment to customers, with an obsession on friendly and courteous service."
Family Express is also known for its attractive and upscale colonial architecture and its high-performance fuel program which has a cents-per-gallon (CPG) breakeven of essentially zero. Also, Family Express features its proprietary brands, including Java Wave gourmet coffees, Buzzed Energy Drinks, SqueezeFreeze frozen carbonated drinks, private-label natural spring water, milk products and ice. Its Cravin's Market brand includes a line of fresh sandwiches and bakery products such as its signature square donuts that are prepared and delivered daily from the company's central distribution facility.
Members help make our journalism possible. Become a CSP member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.