Technology/Services

Family Express Strengthens Supplier Relations Through OIG

Pursuing efficiencies, productivity gains via automation of traditional human processes

VALPARAISO, Ind. -- Family Express, a leading chain of convenience stores and fueling centers with 52 retail locations and headquarters in Valparaiso, Ind., is now pursuing operational supply-chain efficiencies and productivity gains via the automation of traditional human processes with Osiris Innovations Group (OIG).

"The virtual warehouse approach for ordering the items we need for daily operations simplifies the process at each location and strengthens our supplier relationships as a whole," said Gus Olympidis, president and CEO of Family Express.

"By automating [image-nocss] the sourcing, procurement, fulfillment and payment processes, Family Express and its respective supplier community will realize immediate efficiencies. The technologies will also improve our cash management and reporting capabilities," said Monique Horn, the chain's chief accounting officer.

Through the use of the OIG Suite, Family Express will manage supplier catalog content, purchase orders, ship notices and invoices electronically. The seamless communication between the modules (OIG Procure, OIG Fulfill, OIG Catalog and OIG Payment) will provide complete visibility to order and payment information, reduce cycle time and deliver an immediate return on investment (ROI).

"Family Express is an innovating convenience store and petroleum retail destination and represents a growing market for OIG. We're excited to welcome Family Express to our client community," stated David Saroli, CEO for OIG. "Family Express will also benefit like many of our other convenience store clients by accessing their own client configured, online virtual warehouse to acquire the products and services they need for daily operations."

Privately held and headquartered in Auburn Hills, Mich., OIG is an e-business solutions provider and expert in supply-chain management and supplier enablement.

Family Express features its own high-performance fuels and a family of proprietary brands including Java Wave gourmet coffees, Squeeze Freeze carbonated beverage, natural spring water, high quality milk products, ice and Cravin's Market, its own line of sandwiches and bakery products.

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