ST. LOUIS -- FireStream WorldWide Inc., a supplier of automation solutions for lubricant and petroleum jobbers, convenience stores and high-end retailers, has announced the hiring of Gayle Smith as vice president of customer care.
Smith joins FireStream with more than 18 years of experience in the petroleum industry. She began her career in customer service with Amoco Oil in 1988. During her employment with Amoco and later BP, she moved from an entry level accounting clerk position to analyst, team lead, trainer, senior business consultant and project [image-nocss] manager.
Smith and her teams provided customer support in the areas of Invoicing, EFT, accounting, portal, customer master and credit card to bp's retail sites throughout the United States. While at BP, Smith was a subject matter expert during three SAP conversions and two CRM implementations and provided customer requirements to mitigate the impact to BP's customers.
St. Louis-based FireStream provides tankwagon and transport delivery automation, retail pricebook, retail and wholesale backoffice accounting, cardlock billing, degree-day order management and equipment tracking.
Members help make our journalism possible. Become a CSP member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.