Technology/Services

Harbortouch Releases POS Software

New applications focus on c-stores, general retail, liquor stores

ALLENTOWN, Pa. -- Three new versions of point-of-sale (POS) software--including one specific to convenience stores--are set to debut, according to Harbortouch, a supplier of touchscreen point-of-sale (POS) systems.

Harbortouch C-Store targets high-volume transaction environments found in c-stores, said officials. It also includes an age-verification function for age-restricted products along with many of the same features offered in the other packages, which address retail and spirits.

Harbortouch Retail is designed for retail environments of any size and includes a color, size and style matrix that allows merchants to build custom attribute matrices for a particular piece of apparel. This function helps to streamline order selection for a more efficient process. Additional features include gift receipts, registries, rentals and consignment functions and layaway.

Harbortouch Spirits offers many of the same benefits of the retail system but adds some features to meet the unique needs of wine, beer and liquor stores. A key functionality of this version of the POS software is an age verification process that prompts cashiers to ask for consumer identification and alerts them if the consumer can legally purchase age-restricted products. The system can also differentiate between single drinks and multi-packs when checking out customers.

Additional capabilities found in all three Harbortouch software types include:

*A wide range of reports to provide a top-level view of business operations.

*Employee productivity and hours tracked through the solution via a built-in time clock.

*Automatic inventory tracking for real-time updates of stock on-hand.

*Customer database that records comprehensive purchase history and personal-and-contact information to identify sales trends and best customers, making it accessible for loyalty and other incentive programs.

*Dynamic-pricing capability to customize product pricing within seconds, accommodating coupons, limited-time sales and other discounts.

*Integrated vendor-management system that allows a retailer to put all suppliers into one database.

"While our ... POS program has been a tremendous success in the restaurant and hospitality arena, we were always committed to developing a solution that fit the needs of retailers, convenience stores and liquor merchants," Harbortouch CEO Jared Isaacman said.

He said the company included customizations in each of the packages that fit their unique business. The age-verification feature helps c-stores and spirits retailers remain in legal compliance, protecting the business and the community at large. The sizing and color matrix available for retailers means new efficiencies for the order process.

Each system is available with the merchants' choice of two hardware options: the standard Harbortouch POS equipment or Harbortouch POS Elite, an all-in-one system developed for high-end and high-volume merchants. Both systems feature processors, storage space and a five-wire resistive touchscreen monitor. Standard accessories such as a cash drawer, laser bar code reader, customer display pole and high-speed thermal printer are all included as part of the POS program.

Harbortouch offers free setup and implementation, including installation of all hardware and training for all POS customers. Complete customer service and technical support are available 24/7 by phone and email. The Harbortouch POS hardware is backed by a lifetime repair-and-replacement warranty for as long as the merchant maintains a merchant account with Harbortouch. An approved merchant account and monthly service agreement are required to participate in the free POS program.

Allentown. Pa.-based Harbortouch, formerly United Bank Card Inc., is a national supplier of POS systems, serving more than 130,000 businesses across the nation. The company offers a "free" program that supplies a full-featured POS system to restaurants and retail businesses with no upfront costs. Custom programming, professional installation and onsite training are included with every order and award-winning customer service and technical support are available 24 hours a day, seven days a week. In addition to offering POS systems, Harbortouch also delivers a full range of merchant services such as credit, debit and gift card processing.

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