Technology/Services

Hess Selects IBM Cognos Software for BI

Will standardize performance management on single solution across marketing, refining

NEW YORK -- Hess Corp. has chosen IBM Cognos BI to deliver business intelligence capabilities across its marketing and refining organization. Cognos is an IBM company and provider of business intelligence and performance management solutions.

Looking to deliver unified access to critical information in its downstream operations, Hess executives decided to standardize its performance management on a single BI solution. Hess will use IBM Cognos 8 Business Intelligence (BI) within its retail, refining, finance, energy marketing and corporate divisions, connecting all information into a single, [image-nocss] enterprise view to provide greater visibility into core business drivers such as customer profitability, inventory levels and risk positions.

Finance managers and business analysts, for instance, will use the software to analyze performance trends and best model future year growth. In retail, IBM Cognos BI will be used to support its U.S. chain of more than 1,300 Hess gas stations and Hess Express convenience stores, helping managers facilitate analysis and reporting on key store operations metrics—including product, category and segment sales, store performance against plan and store-by-store comparisons—in order to easily identify trends and make necessary adjustments that drive customer satisfaction and profitable growth.

Hess operations and marketing managers will also be able to use IBM Cognos 8 BI Analysis for Microsoft Excel to perform multidimensional analysis on their data using a familiar spreadsheet environment. With IBM Cognos 8 Go! Mobile, corporate executives, as well as regional and district managers, will be able to use their wireless handheld devices to read and securely interact with corporate performance information and make informed decisions regardless of their location or time.

"IBM Cognos BI offers Hess the best approach to arming management with self-service access to their information that will ultimately lead to more streamlined operations and better decision-making," said Jeff Steinhorn, Chief Information Officer at New York City-based Hess. "We now have a single, intuitive business intelligence solution that moves us to an environment where we can exploit and interact with all of our information systems to better identify trends, drill-down into details, and conduct performance analysis across the downstream organization."

IBM Cognos 8 Business Intelligence provides decision-makers at all levels of the enterprise with capabilities to better manage performance by delivering a consistent, accurate view of all business information. As a complete, flexible product, IBM Cognos 8 BI integrates into existing infrastructures with multiple systems and data sources. Its simplified BI environment improves user adoption, enables better decision-making and provides a foundation for departmental BI, enterprise BI and performance management.

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