The partnership will provide retailers with integrated business and technology strategy [image-nocss] services coupled with technology solutions and execution capabilities that meet rapid technology adoption in consumer payments, retail store fronts and retail backoffice applications.
"ISTS is a domain-driven technology consulting company with retail and payment as their major focus. In addition, they bring a level of professional and cost effective architecture services, applications development, integration, testing and support that our customers have been looking for to support their business strategies. We are confident that this partnership will provide added-value to the retail and payments industry, due to our focus on both business and technology solutions," said Lesley Saitta, CEO of Impact 21, Lexington, Ky.
"Our strategic partnership with Impact 21 Group enables us to provide a level of business strategy, alignment and change management support that is essential to all successful technology implementations. Coupling Impact 21 Group's comprehensive, hands-on consulting for successful retail automation implementation and progressive business alignment and change management model and ISTS's end to end technology services and global delivery capability in the retail and payment market will provide customers with integrated and winning solutions," said Viren Rana, president and CEO of ISTS Worldwide.
Bringing together the individual capabilities of each company provides retailers with experienced business and technology advisors to assess their IT infrastructure, applications and business processes in an integrated and solution neutral approach. Business alignment, custom development, integration, testing and support services to driving innovation and growth on legacy and proprietary platforms will be a major focus. These include, but are not limited to enterprise solutions, multi-channel integration, POS, business intelligence/data warehouse, loyalty, device integration, traditional and alternative payments. Leveraging both company's experience with multi-channel retailers such as franchisees, dealers, distributors and licensees, assisting retailers to develop an IT on-boarding infrastructure will also be a core competency of this new partnership.
Beginning with an assessment process, Impact 21 advises retailers in areas that impact successful implementation of retail automation technologies and category management techniques. Through hands-on consulting and business alignment teamwork, Impact 21 helps develop areas such as business alignment and change management, category management, retail management and automation, requirements analysis and solution sourcing, business intelligence and reporting, project management, learning and development, supply chain and go-to-market strategy.
Fremont, Calif.-based ISTS Worldwide provides technology services in the form of architecture services, custom application development, integration, testing and support services by leveraging complementary enablers of people, process, technology, global delivery capabilities and domain expertise in the retail and payment technology verticals. ISTS enables organizations to maximize performance and reduce operating costs through its technology services stack delivered through a hybrid (on-site-offshore) global delivery model.
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