CINCINNATI -- KSS Retail has developed a tiered advisory service program to enhance its existing service platform, in order to provide specialized one-on-one senior level consultation with the goal of optimizing retail customer's investments and to achieve key strategic objectives.
KSS Retail Advisory Services is highly strategic and seeks to move beyond tactical implementation.
"We've developed a process and a program that's truly unique to the industry. Our Advisory Service approach begins with detailed analysis, strategic recommendations and key metrics, working to ensure continuous improvement for pricing and promotion optimization", said Andy Kalamaras, senior vice president of sales and professional services for KSS Retail.
The KSS Advisory Services offering can be customized per client, and also includes the option to become a member of its Customer Advisory Board (CAB). The CAB provides the opportunity for KSS clients to provide direct input and influence the future of its product offerings like PriceStrat Optimization Solution, the company's proprietary tool that allows customers to optimize pricing by shopper segment.
KSS Retail, a dunnhumby Company, is a global provider of price optimization and shopper insight solutions for the grocery, convenience, chain drug, general and online retail industries. Retailers use KSS Retail software and professional services to better understand their shopper's needs, and to deliver more effective pricing, promotions and merchandising decisions. Current clients include 7 Eleven, O'Reilly Auto Parts, BI-LO, Sonae, Raley's, United Supermarkets, dabs.com, ABC Fine Wine & Spirits and many others.
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