"Kwik Trip has been able to take advantage [image-nocss] of the many benefits of this Symphony Business Platform solution to streamline the process of POS board configuration and remove the complexities involved in maintaining those POS systems manually," said Melissa Fox, product manager for Arlington, Texas-based Pinnacle.
The implementation of Pinnacle's Symphony.pos manager has provided La Crosse, Wis.-based Kwik Trip with a number of timesaving benefits:
The process of managing POS board configurations has been simplified by using Symphony.pos manager's intelligent, user-friendly graphical interface. Making changes to existing boards or implementing new boards takes a fraction of the time it did before, resulting in quicker changes at the register where they're needed and freeing up time for IT and marketing staffs to focus on other areas of the organization. The necessity of managing individual configuration files for each store level register has been removed by the preview feature that allows changes to be reviewed at the corporate level before distributing them to the store level. Manually logging into, or traveling to each individual store to implement POS configuration changes is virtually eliminated. Changes to each store are automatically distributed, as they are needed. Immediate and continual feedback is provided to indicate the status of each configuration and the store's compliance with each change. "POS Manager allows us to very quickly deploy keyboard changes to support our ever changing Food Service initiatives. It's also very flexible and allows for unique layouts by Store if necessary. POS Manager has dramatically reduced the time and cost of keyboard maintenance for Kwik Trip," said Bruce Snyder, IT retail systems.
Pinnacle is a provider of automation technology industry focusing on the convenience store and petroleum industries. It delivers products that automate c-store operations and supply chain management of fuel operations. Nationwide, Pinnacle's products and services are used daily in thousands of convenience outlets to automate and improve their store operations and by fuel marketers to increase their efficiency in the complex management of fuel delivery.
Kwik Trip is a privately held company operating 395 c-stores in Wisconsin, Minnesota and Iowa. Operating under the banners of Kwik Trip, Kwik Star, Hearty Platter and Tobacco Outlet Plus stores, Kwik Trip has been a Pinnacle client since 1997 and has deployed Pinnacle's Symphony.pos manager, Palm POS and Journal Manager.
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