OKLAHOMA CITY -- Love's Travel Stops & Country Stores Inc. has selected QMessage Monitor, the IBM System i message monitoring solution from CCSS Ltd., to help the company comply with the PCI DSS (payment card industry data security standard). Love's processes hundreds of thousands of payment card transactions each year and required an effective way to monitor for PCI compliance.
PCI DSS was developed by the major credit-card companies as a guideline to help organizations that process card payments. It aims to prevent credit-card fraud, cracking and various other security vulnerabilities [image-nocss] and threats. A company processing, storing or transmitting payment card data must be PCI DSS compliant or risk losing their ability to process credit-card payments and being audited or fined. Love's required a means of ensuring their systems complied with this standard and that offered them an easy means of recording and reporting each transaction for PCI auditors.
Love's uses an IBM System i model 515 to run its business critical credit-card applications and needed a solution that their 10 system users could easily implement without any disruption to the core business processors. Tommy Sellers, systems manager for Love's, said, "We knew that we wanted a solution that was very easy to use and would offer unequivocal data reports that would satisfy the PCI auditors."
QMessage Monitor helps Sellers and his team to set up, maintain and monitor their audit journals on a 24/7 basis. Part of the compliance regulations is to offer auditors proof that the systems that run the credit-card applications are adequately monitored. For many organizations, audit journal monitoring is a crucial factor in ensuring compliance for both internal and external regulations such as PCI or Sarbanes-Oxley. QMessage Monitor keeps a n eye on audit journals and enhances security for many System i environments by alerting operators in real-time to any security breach messages and overseeing two-way FTP command monitoring. This is especially useful in creating an accurate auditable trail of exactly who is accessing the system, when and for how long, the company said. Specific audit journal entries can be identified and flagged for attention or similarly, filtered or escalated to an appropriate member of the team based on shift patterns and availability.
CCSS, based in Gillingham, Kent, UK, with a U.S. office in Raleigh, N.C., develops, supports and markets IBM System i performance monitoring and reporting, message management and remote management solutions across many industries including insurance, banking, pharmaceutical and manufacturing.
Operating from more than 210 travel stop locations across 33 states from California to Virginia, each Love's location includes a convenience store, a gift shop, a fast-food restaurant and gasoline and diesel dispensers for cars, trucks and RVs. The Oklahoma City-based company generates more then $7 billion in sales and sustains a growth rate of 15 new locations a year.
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