Palm POS also supports Pinnacle's Loyalink, a real-time, non-invasive customer loyalty management solution that allows Palm POS clients to efficiently drive a variety of responsive [image-nocss] consumer marketing and promotional programs.
"Palm POS, in conjunction with Symphony.pos manager for remote management, and Pinnacle's Loyalty solutions, will provide Road Ranger with tools to be successful in their growth initiatives," said Drew Mize, Pinnacle's vice president of product management and marketing.
"The...total POS solution provided by the Pinnacle Corp. has provided us with a strategic foundation upon which we can leverage operational data to drive the future success of our business. The strong customization capabilities of the Palm solution have helped us improve and strengthen the interface between us and our customer, we view the outcome of this 'human interface' as the key metric upon which to measure ourselves and our success," said Jeremie Myhren, senior director of IT at Rockford, Ill.-based Road Ranger.
Palm POS is hardware flexible, and works with a variety of scanners, printers, pole displays, security cameras, lottery, money order, kitchen video, price sign, car washes and more. Nationwide, it is used to process more than $ 10 billion in total convenience store sales and is certified on more than 10 different credit payment networks. With an open architecture, it provides comprehensive management, operational and retail reporting across the enterprise.
In other Pinnacle news, the Arlington, Texas-based automation technology firm has announced a strategic partnership with Sierra Computer Solutions to launch Symphony.wfm, extending Pinnacle's Symphony Suite of retail petroleum automation solutions to include workforce management capabilities.
Pinnacle has been delivering to market the Symphony Suite of automation solutions since 2005, a fully centralized and browser based footprint of solutions for convenience petroleum retailers. This partnership with Sierra extends that offering by migrating Pinnacle's existing time and attendance solutions to a fully browser-based technology.
Symphony.mws and Symphony.auditor backoffice and home-office browser based solutions build on the Symphony Business Platform, Symphony.wfm provides employees ease of secure clock-in/out, manager and home-office reconciliation, and payroll integration. Symphony.wfm includes full bi-directional integration support for Microsoft's Dynamics GP Payroll as well as interface capabilities with other enterprise-level payroll systems.
Folsom, Calif.-based Sierra provides integration and flexible time and employee management solutions for industries including manufacturing, healthcare, construction, retail and gaming.
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