"We chose to standardize on Gilbarco Passport because it puts us in the best long-term position for PCI," said Sam Nafisi, president of Sam's Mart. "The architecture can easily accommodate future upgrades and new functionality without hardware [image-nocss] changes."
Passport provides a "highly intuitive" touchscreen interface that minimizes training time, errors and shrinkage, it said. It provides "seamless" connectivity and standardization, business information and security features, business growth tools and expandability. Remote diagnostics enable most troubleshooting, fixes and software upgrades to be completed without onsite service calls and site downtime. Passport is approved on all major networks to benefit multi-branded retailers like Sam's Mart, which operates Shell-, Sunoco-, and Texaco-branded sites.
Norfolk, Va.-based Jones & Frank Corp. supports Sam's Mart with sales and service for Gilbarco Veeder-Root products through its nine locations in the southeast.
"Sam's Mart is known for their outstanding customer service, brand, and the neighborhood atmosphere at their stores," said Mikey Kindler, director of marketing for point of sale systems at Gilbarco Veeder-Root. "Their employees want to focus on providing excellent service. Passport provides an easy POS upgrade and the best long-term choice for PCI compliance."
Greensboro, N.C.-based Gilbarco Veeder-Root and Gasboy are leading suppliers of fuel dispensers, payment systems, integrated fuel control, site management and support services for petroleum marketers and commercial fueling enterprises worldwide.
Sam's Mart has more than 20 c-stores featuring onsite cafes with fresh foods and gourmet coffees; six locations have Texaco Xpress Lube centers.
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