Technology/Services

Tech Pioneer Hervey Dies

NACS, PCATS executive instrumental in developing industry technology standards
ALEXANDRIA, Va.-- The National Association of Convenience Stores (NACS) has announced the passing of John Hervey on August 5. Hervey, former NACS employee and PCATS executive director, had a long and distinguished career in the convenience and petroleum retailing industry.

His 40-year-plus career began at Mobil Oil Corp., where he served in a variety of capacities for 25 years, including providing retail automation solutions for its more than 1,000 convenience stores.

He retired from Mobil in 1992 and began a second career as an industry consultant. In 1995, he joined [image-nocss] Minit Mart Foods in Bowling Green, Ky., as its director of IT, where Hervey was an early proponent of data standards.

In 1997, he returned to consulting with Gerke and Associates, where he led the industry standards initiative that was to become the Petroleum Convenience Alliance for Technology Standards (PCATS).

Hervey also was a retired U.S. Navy captain, having served more than 35 years both active duty and in the Navy Reserve beginning in 1955 as a seaman recruit.

Hervey's career at NACS began in 2000 as its chief technology officer, where he took the helm of the NACS Technology Standards Project. In 2003, the NACS board of directors agreed that a spinoff of the project into its own organization was appropriate, thus forming PCATS. Hervey was named executive director of the newly formed association and guided its growth and standards adoption work until his retirement in 2009.

During his tenure at PCATS, Hervey's guidance and expertise helped develop today's commonplace industry standardsfrom POS and backoffice integration, to electronic business-to-business document exchange, payment systems and device integration. After his retirement in 2009, Hervey created his own consulting firm, 1148 Consulting LLC, providing IT and management solutions to convenience and petroleum marketing companies.

To many who knew him, he was a friend, mentor, family man and a leader.

"John knew how to make things happen. He moved our industry from being laggards to having state-of-the-art technologies. He brought all the relevant players together to develop the standards that allow technology to more effectively support our businesses and our customers. John's impact on technology standards was instrumental to our success, and he will be truly missed," said NACS president and CEO Hank Armour.

John Hervey is survived by his wife, Hettie, his daughter Elizabeth, his son James and his granddaughter, Abby.
A Memorial service will be held on Wednesday, August 11, at 3 p.m. at Aldersgate United Methodist Church, 1301 Collingwood Road, Alexandria, Va., 22308. Arrangements are being made by Domaine Funeral Home. A funeral and interment will be held at the First Presbyterian Church in Union, South Carolina, on Saturday, August 14, at 11 a.m. Contact Holcombe Funeral Home at (864) 427-3665 for service details. In lieu of flowers, contributions may be made to the Salvation Army, Dept 6057, Washington, D.C., 20042, or USO-Metro, P.O. Box 1710, Ft. Myer, VA 22211.

CSP sends condolences to his family, his friends and his colleagues.

Members help make our journalism possible. Become a CSP member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Foodservice

Opportunities Abound With Limited-Time Offers

For success, complement existing menu offerings, consider product availability and trends, and more, experts say

Snacks & Candy

How Convenience Stores Can Improve Meat Snack, Jerky Sales

Innovation, creative retailers help spark growth in the snack segment

Technology/Services

C-Stores Headed in the Right Direction With Rewards Programs

Convenience operators are working to catch up to the success of loyalty programs in other industries

Trending

More from our partners