Since 1988, UTC RETAILa Pinnacle partnerhas deployed and serviced more than 335,000 store-level point-of-sale (POS) installations for leading retailers in North America. UTC RETAIL has a portfolio of POS hardware solutions based on industry standards and open architecture ensuring compatibility with other [image-nocss] store devices.
Tedeschi opted to switch from its current hardware platform to UTC RETAIL, choosing UTC's 1870 Series POS Hardware platform. "We at Tedeschi wanted to move forward with a state of the art piece of POS hardware that was designed to withstand the day-to-day usage common in the convenience store environment," said Jack McLaughlin, director of information services at Tedeschi.
After careful review of various options, Tedeschi concluded that switching from a "POS in the box" option made sense. The retailer saw great value in the numerous benefits and cost savings associated with an integrated, built-to-suit- system, a system that could grow with their business, matching their current long-term expansion plans.
"We needed a stable, reliable, and robust platform to run our point-of-sale system. We like the fact that the UTC RETAIL repair facility is right around the corner from our offices, and we appreciate UTC's flexibility in helping us get a system deployed that meets our needs," said Chris Boebel, IT manager for Delta Sonic.
UTC RETAIL's 1870 Series Hardware is designed for serviceabilitythe rear door design eliminates complex cable routing and allows for quick access to multiple I/O ports for fast setup and easy changing of peripherals, the company said. The new 1870 POS Touch Workstation incorporates Intel Mobile technology to increase the performance and energy efficiency of the all-in-one touch workstation. The 1870 is built on the 1800 Series platform and is designed to support increasingly complex POS application software such as real-time inventory information, CRM/loyalty, employee time clock, loss prevention and training.
Other key features of the 1870 Series include three-track MSR (magnetic stripe reader), internal DVD drive, hard-drive redundancy and failover options, integrated speakers, two-line by 20-character customer display, ability to drive a rear display, six powered serial ports and five USB ports.
UTC RETAIL is the preferred hardware platform for Pinnacle's Palm POS. Palm POS has a broad range of capabilities, including advanced scanning and an intuitive touchscreen cashier interface. Palm POS is hardware flexible and works with a variety of scanners, printers, pole displays, security cameras, lottery, money order, kitchen video, price sign, car washes and more. Nationwide, it is used to process more than $10 billion in total convenience store sales and is certified on more than 10 different credit payment networks. With an open architecture, it provides comprehensive management, operational and retail reporting across the enterprise for better, more accurate and timely decision making.
Arlington, Texas-based Pinnacle is a leader in the automation technology industry focusing on the c-store and petroleum industries. It delivers products that automate store operations and supply chain management of fuel operations.
Victor, N.Y.-based UTC RETAIL is a leader in providing integrated retail management solutions including software, hardware and professional services to the specialty retail market. Its retail software solutions include cross-channel enterprise and merchandising, store automation, planning, loyalty and retail management enabling specialty retailers to increase sales, lower costs and build competitive advantage.
Tedeschi Food Shops operates throughout Massachusetts, Rhode Island, Connecticut and New Hampshire.
Delta Sonic provides car wash services across the United States. Its services include car wash, detailing, rust-proofing, and oil change. The company also operates c-stores and has locations in Rochester and Syracuse, N.Y.; Erie, Pa.; and Chicago and northern Illinois.
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