Technology/Services

Wawa Opens Mobile Ordering to All Rewards Members

Service expands throughout chain's six-state territory

WAWA, Pa. -- Following a limited test, mobile ordering will be available to all Wawa Rewards members at all stores across its six-state operating area through the Wawa mobile app beginning May 17, 2017. Customers can order Wawa built-to-order food and beverages through their mobile device, whenever and wherever they want.

According to a recent survey of Wawa Rewards members, more than 67% of respondents said they have ordered or purchased food using their phone within the past month. As more customers use mobile apps for ordering and purchases, Wawa introduced the mobile ordering option to give customers more flexibility when it comes to placing orders for their Wawa food and drinks, according to the company.

“We are thrilled to offer this exciting new enhancement as an added convenience to our Wawa Rewards members at all of our stores,” said Jim Morey, Wawa’s executive vice president. “At Wawa, we exist to go beyond filling customer orders, to fulfill customers’ lives every day. This new mobile ordering enhancement takes that commitment to the next level. We recognize that our customers are increasingly busy and constantly on the go, and by offering mobile ordering, we will be able to offer a convenience that allows our customers to order wherever they are, at any time they want.”

In addition to mobile ordering, Wawa customers can use the Wawa app to:

  • Pay in-store with a registered gift card.
  • Sign up for, earn and redeem Wawa Rewards.
  • Check hours of operation and find directions to the nearest Wawa.
  • Check fuel prices and get real-time fuel prices at Wawa fuel stores.
  • View nutrition information and plan a meal.

The Wawa mobile app, which features the Wawa Rewards program, is free and can be downloaded using the App Store for Apple devices and through Google Play for Android devices. Wawa offers free Xfinity Wi-Fi in all Wawa stores to ensure easy use of the app and in-store payments.

Wawa Rewards launched in January 2015, and all of Wawa’s 750 stores accept mobile payments through the Wawa mobile app, enabling customers to pay with a registered Wawa gift card from their smartphones. In 2016, more than 10 million rewards were distributed to members, according to the Wawa, Pa.-based chain of convenience stores.

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