Prepare to Evolve

By 
Michael Wood Jr., President and CEO, Winsight

Hank Armour, President and CEO, NACS

The convenience-store industry ended its streak of record-breaking profits in 2016, but it remained above the trend line and broke a big record elsewhere: in-store sales, which grew 3.2% to $233 billion and reiterated the crucial importance of driving traffic to the store.

While the industry continues to show its resilience and strength, retailers must remain laser-focused on the disruptive unknowns in the year to come.

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