Mike Lawshe

If we are honest with ourselves, c-stores are no longer more convenient than fast feeders or companies such as Amazon that deliver right to our door. What does the future hold for convenience, and how can we leverage technology and innovation to reinvent ourselves?

Have you ever had a remodel or new-to-industry convenience store completed, and you have to figure out the details of the flow and function within the store after it has been built?

What are you doing for the youngest generation in your convenience stores?

History repeats itself as grocery companies, drug stores, dollar stores, home-improvement stores, QSRs and barbecue restaurants continue to pursue the greener grass of convenience retailing and gasoline marketing.

Ask your convenience store customers: What is your brand? What does it represent? What is your brand promise? Have you delivered on that promise?

I recently returned from a short vacation on Inlet Beach on the Panhandle of Florida. My wife, Cathy, and I finally took the plunge and purchased our dream home. Not far from our house is a little bit of paradise called Seaside. You may know it as the background for “The Truman Show” starring Jim Carrey.