We live in a business climate of group thought and collaboration, born in response to excessive hierarchical decision-making. Teamwork and open communication breed positive morale, expand ideas and give rise to initiatives that otherwise might remain imprisoned. Idea factories make wonderful labs for working inter- and intra-departmentally, to brew brilliance and keep everyone animated and invested. But something is missing: quiet.
When Energy Transfer Partners announced its $1.8-billion acquisition of Susser Holdings last month, it was the latest in a resounding story about a financially savvy industry outsider quietly becoming one of the most aggressive downstream and convenience-store companies in the United States.