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Norman Turiano

Principal, Turiano Strategic Consulting...

Articles by
Norman Turiano

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CSP Magazine

Opinion: Small Fuel Retailers: Go Big With Loyalty

A do-it-yourself loyalty program can help a single-store operator retain customers and differentiate its store brand.

CSP Magazine

Opinion: Who's at the Wheel?

Driverless vehicles have logged more than 1 million miles so far in the testing phase, and they have done so safely. So what's next?

Fuels

Industry Views: The Death of Volkswagen … or Diesel?

Another nail in the coffin for liquid fossil fuels

CSP Magazine

Industry Views: Discerning the Future of Hydrogen Vehicles

While electric and natural-gas vehicles (and even propane vehicles) are considered viable replacements for those that run on diesel or gasoline, hydrogen incites more controversy and skepticism than all the others combined.

CSP Magazine

Industry Views: Low Fuel Prices Come With a Cost

Why 2015 has all the makings of a year that may see us selling increased gallons with reduced margins.

CSP Magazine

Industry Views: Electric Vehicles: Opportunity or Crisis?

C-stores have yet to discover how electric vehicles can support our business model based on convenient speed of service. When will that change?

CSP Magazine

Opinion: Are We Having Fun Yet?

A colleague and I came to an unsettling conclusion: One cannot make the fueling experience fun. No matter what you improve, it could never be fun. However, there are ways to it make it less painful.

CSP Magazine

Opinion: In Search of Declining Gallons

The future of the convenience-store industry may very likely be one that is not driven by fuel purchases, as the transportation fuel universe becomes more complex, fragmented and less important.

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