20 Great Coffee Programs for 2020

While the COVID-19 pandemic forced changes to the coffee counter for some retailers, many showed off their benevolent side, offering free hot drinks to vital first responders. In the first half of 2020 CSP’s data partner Technomic tracked chains with at least 100 survey responses, to gauge customers’ satisfaction with their coffee. Here’s a look at the top 20 based on the percentage of consumers who rated a chain’s coffee as “very good.” For reference, Starbucks rated 61% and McDonald’s 36% during the same period.
Source: Technomic Consumer Brand Metrics

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