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OUTLOOK
SURVEY 2018:
PICK A PATH
FORWARD

Convenience-store retailers are immersed in a time of short-term plenty that may at any time give way to new rules of retail success. Do they stick with tried-and-true convenience strategies, or consider a different path toward growth, whether it’s cashierless payment, on-demand delivery or EV charging? CSP shares retailers’ opinions on the best path forward.

Is There a Better Way?
RETAILERS REACH A STALEMATEDrive More Traffic

How would you describe current
business conditions?


Nearly one-fifth of retailers told CSP they believe business conditions are "excellent"; 63% said "good," 17% "flat" and 1% "poor."

Source: CSP 2018 Outlook Survey

Methodology

CSP’s Outlook Survey of retailers consists of 116 operator respondents in a survey conducted in August and September of 2018. The supplier Outlook Survey included 31 respondents.


The GasBuddy/CSP consumer Outlook Survey was conducted Sept. 20-22 with more than 8,300 users of GasBuddy’s fuel price and c-store information app via an in-app challenge.


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