Convenience-store retailers feel all right about the future. More than half (52%) of c-store operators said they expect their total 2020 sales to be at least somewhat higher than last year's profits according to CSP's latest Outlook Survey. On the contrary, 39% anticipate their 2020 sales to be at least somewhat lower than last year's. Here's how retailers are feeling about business conditions, COVID-19, labor and more as a year from hell comes to a close.By Brett Dworski and Hannah ProkopWhat Comes Next?
2020 Outlook Survey
How do you anticipate your total 2020 sales will compare to 2019 (including fuel and in-store)?
What do you expect to happen to business conditions in 2021?
How do you expect the pandemic to affect your sales and traffic in 2021?
CSP's 2020 Outlook Survey was conducted between Sept. 9-23 and fielded 74 responses from CSP readers.
Numbers may not add up to 100 due to rounding.