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loyalty

Company News

Nick Triantafellou of Weigel’s shares how the c-store chain measures success beyond sales

 By Diane Adam on May 12, 2026

Convenience-store chain’s director of marketing also shares what role personalization plays in the company’s loyalty strategy

Company News

For Swig employees, connecting with the customer is part of the culture

 By Chuck Ulie on May 05, 2026

At CSP’S Dispensed Beverages Forum, President Todd Smith says employees, called ‘day makers,’ go above and beyond without being told to do so

Company News

Inside the evolution of c-store mystery shopping

By CSP Staff on May 05, 2026

Cameron Watt, president and CEO of Intouch Insight, shares importance of cleanliness, technology and more

Foodservice

‘Let service be your differentiator,’ Technomic expert says at CSP’s Dispensed Beverages Forum

By Chuck Ulie on May 01, 2026

Survey finds 88% of shoppers say service is important when choosing a c-store, up from 83% in 2023

Foodservice

Fast-food, fast-casual restaurants losing dining ground to convenience and grocery stores

By Chuck Ulie on Apr. 22, 2026

Report from Tillster says consumer shift is creating ‘one of the most fragmented foodservice landscapes in history’

Company News

Weigel’s: Community marketing can drive loyalty, frequency

By Diane Adam on Apr. 15, 2026

At M-PACT, Nick Triantafellou says focusing on everyday customer moments is key to building trust

Technology/Services

Loyalty programs can turn fuel customers into food buyers

By Hannah Hammond on Apr. 14, 2026

2026 Paytronix Loyalty report shows how c-stores can compete with QSRs, adapt to changing dynamics at the pump

Technology/Services

Most frequent c‑store visitors are motivated by human connection and cultural identity, not just price

By Chuck Ulie on Apr. 01, 2026

‘Loyalty looks less like economics and more like familiarity,’ Vontier research says

Foodservice

How digital channels are transforming foodservice in convenience stores

By Chuck Ulie on Mar. 31, 2026

Matt Van Gilder of NexChapter discusses e-commerce strategies, loyalty and the growing role of digital platforms in c-store transactions

Technology/Services

PDI Technologies embeds AI across its portfolio

By Rachel Gignac on Mar. 27, 2026

PDIQ automates routine tasks, coordinates workflows and delivers personalized insights for c-store retailers

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