CSP Magazine
Mystery Shop Industry View: Making the Most of Mobile Trends
This year, Service Intelligence took advantage of the latest trends in mobile data collection to complete our annual petroleum-convenience store benchmarking study with CSP. Thrilled with the results, we wanted to give you a look at these trends, and some insights into how you can adopt them to measure your performance and drive improvement across your locations.
Technology/Services
'A Box That's Everywhere'
7-Eleven tech exec sees chain as the Uber of convenience stores
New technologies are making their way from the forecourt and convenience store into the back office, affecting the entire retail loop, from consumer to chain executive. And with each new development, operators must decide if each is more about hype or if it can really pull in more traffic, cut energy costs or sell more doughnuts.