Behind the Counter

Understanding emerging trends in tobacco products has never been more important for the industry. Do current trends contribute to the growth or the decline of the category? Changing lifestyles and preferences continue to foster growth around the globe in e-cig demand, as well as ongoing decline of cigarette sales.

Meanwhile, changes in disposable income—driven by an increase in fuel prices in the U.S.—have seen smokers trading down from premium brands. Regulations at the federal, state and local levels also keep retailers scrambling for solutions to manage product assortment to drive up sales volume and profit margins.

CSP’s annual Behind the Counter Forum is a prime opportunity to discover more ways the industry can work to meet the many challenges.

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Tuesday, July 30
2:30pm - 3:00pm Welcome and Introductions
3:00pm - 3:45pm Nicotine Category Performance
Don Burke, Senior Vice President, Management Science Associates Inc. (MSA)
3:45pm - 4:15pm Networking Break
4:15pm - 5:00pm Regulations, Compliance & More
Frank Herrera, Lawyer, H New Media Law Group
5:30pm - 7:30pm Networking Reception & Dinner
Sponsored by: JTI USA
Wednesday, July 31
7:15am - 8:00am Breakfast
8:00am - 8:15am Day 1 Recap and Table Meet & Greet
8:15am - 9:00am C-Store Consumer Behavior & Trends
Larry Levin, Executive Vice President, Market & Shopper Intelligence, IRI Worldwide
9:00am - 9:30am Open Discussion
Innovation, New Products, New Regulations
9:30am - 10:00am Speed Insights Instructions & Transition Break
10:00am - 12:00pm Speed Insights Track 1
12:00pm - 1:00pm Networking Lunch
1:00pm - 3:00pm Speed Insights Track 2
3:00pm - 3:15pm Transition Break
3:15pm - 5:00pm Speed Insights Track 3
5:30pm - 6:30pm Casual Networking Gathering
6:30pm - 8:00pm Dinner On Your Own
Thursday, August 1
7:30am - 8:00am Breakfast
8:00am - 8:15am Day 2 Recap and Table Meet & Greet
8:15am - 9:30am Retailer Point of View
Angel Abcede, CSP Editor
Travis Hanke, Maverik; Rick Staley, Tri Star Energy/Twice Daily; Anna Bettencourt, VERC Enterprises
9:30am - 10:00am Check-Out Break
10:00am - 11:00am Nicotine Challenges: The Good, The Bad and The Ugly
Bonnie Herzog, Analyst, Managing Director, Equity Research, Wells Fargo
11:00am - 11:30am Wrap Up & Final Thoughts
11:30am - Snack-to-Go & Departure


Upcoming Events

Hot Dispensed Beverages Forum

March 2020
Sheraton Suites Chicago O’Hare
Rosemont, IL

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CBD: The Future of Cannabis Conference

Dates TBD
The Curtis Hotel
Denver, CO

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C-Store Foodservice Forum

May 2020
The Palmer House
Chicago, IL

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Behind the Counter Forum

July 30 - August 1, 2019
Sheraton Suites Chicago O’Hare
Rosemont, IL

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Cold Vault Forum

September 24-26, 2019
Sheraton Suites Chicago O’Hare
Rosemont, IL

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