"Our customers are always looking for greater speed, security and convenience at Hess locations, and increasingly they prefer electronic forms of payment over cash," said Rick Lawlor, vice president [image-nocss] of retail sales and marketing for New York City-based Hess. "Accepting MasterCard PayPass means we can meet our customers' needs and continue to enhance the customer experience."
With MasterCard PayPass, Hess customers tap their PayPass-enabled MasterCard card or device on a PayPass-accepting reader at checkout. Cardholders benefit from additional security because the card never leaves the customer's hand. MasterCard PayPass also does not require customers to sign receipts for purchases under $25, further speeding up the transaction. This amount will increase to $50 as of October 16.
As of second quarter 2009, MasterCard had issued nearly 61 million MasterCard PayPass cards or devices, which can be used at more than 153,000 merchant locations globally.
"Hess branded locations are the perfect environment for MasterCard PayPass because the value of faster transactions at the point of sale translates directly to busy customers who don't want to spend time waiting in line," said Cathleen Conforti, senior vice president for global PayPass, MasterCard Worldwide, Purchase, N.Y. "As more customers turn to electronic payments over cash, by accepting MasterCard PayPass, Hess is taking another step to meet customer needs, and deliver great customer service and throughput at the register."
Growing usage and acceptance of contactless payments reflects growing consumer preference for electronic payments over cash for everyday purchases, MasterCard said. According to its research, about 94% of PayPass-using respondents to a 2008 MasterCard PayPass Benchmark Study were satisfied with their experience, and 77% of consumers that have a PayPass-enabled card use it as their primary form of payment.
Hess is a global integrated energy company engaged in the exploration, development, production, purchase, transportation and sale of crude oil and natural gas as well as the production and sale of refined petroleum, natural gas and electricity products. Hess is one of the leading independent gasoline-convenience store retailers on the East Coast with retail outlets in 16 states from Massachusetts to Florida.
MasterCard PayPass brings contactless technology to consumer categories such as quick-serve restaurants (QSRs), drug stores, gas stations, vending machines, convenience stores, sports arenas, movie theaters, transit systems, taxis, parking garages and more. more others. PayPass also is accepted at numerous professional football and baseball stadiums.
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