The image of the convenience-store industry continues to change and more readily address the changing market. Market leaders are building bigger and brighter stores and offering higher-quality food products. These competitive forces elevate the entire industry.
When Hess Corp. filed for a tax-free spinoff of its retail business in January, could deal makers ever have imagined that the convenience store brand as they knew it would completely cease to exist in just three short years? The iconic bold green-and-white logo will soon make way for another icon, albeit a Midwestern one: Speedway’s red-and-white logo.
We live in a business climate of group thought and collaboration, born in response to excessive hierarchical decision-making. Teamwork and open communication breed positive morale, expand ideas and give rise to initiatives that otherwise might remain imprisoned. Idea factories make wonderful labs for working inter- and intra-departmentally, to brew brilliance and keep everyone animated and invested. But something is missing: quiet.
There are new books, ideas, pamphlets, white papers and studies on leadership coming out all the time. Going by the publishing industry, you would think that what it takes to be a good leader changes constantly. But I believe there are core qualities of leadership that transcend all of that.