1. Employees want to be held accountable
In Bandy’s consulting business, he sees how people can be a little scared of data and numbers used to evaluate performance. But through his research, he found not all workers have the same worries about integrating data into employee evaluations.
“I expected people to be terrified,” he told CSP Daily News. “What I was delighted to find was that the top performers have no problem with being held—and holding people—accountable.” Store managers and owners can be tough business people setting strict limits and expectations, and employees will still be proud to work for them, he said.
Slowly rolling out data also helps c-stores get employees on board, he said. “Don’t come in and take them to level five the first week,” he said. “You phase them in and train them and get them accustomed to it."