Company News

40 Hours of Workshops at the 2021 NACS Show®

A complete list of convention educational opportunities
NACS Show educational workshop
Photograph courtesy of NACS

CHICAGO — NACS will offer more than 40 educational workshops over the four days of the NACS Show to be held in Chicago Oct. 5 through 8. Here’s a chronological schedule to help you plan your days. All times are Central Standard. See on-sight signage for exact locations.

Tuesday, Oct. 5

9 a.m.-3:30 p.m.

  • NACS Advanced Category Management Certification

Noon-1 p.m.

  • Meeting Consumers Where They Are: Everywhere
  • EV 101: What is EV/EV Charging and Why It’s Important
  • The AI-Powered Convenience Store of the Future is Now Open for Business
  • The Business Case for Sustainability Practices

1:15-2:15 p.m.

  • Private Label Trends
  • Why Storytelling Helps Attract and Recruit Top Talent
  • Building Customer Loyalty Through Employee Culture & Engagement
  • Inspect, Detect, Correct, & Maintain: How to Maximize Fuel Equipment Uptime
  • Recruiting & Retaining Employees: Roundtable Discussions
  • Why Cross Channel Competitors Are Winning Trips

2:30-3:30 p.m.

  • 4 Ways to Stand Out as a Small Operator: Tips From the Gas Station Gourmet
  • Disappearing Gallons: Cause & Effect
  • Evolving Your Trip Drivers
  • Food Safety Roundtables: Protecting Public Health and Your Brand
  • Ransomware Is a Symptom
  • Stronger Together: The Business Case for DEI

Wednesday, Oct. 6

8-9 a.m.

  • Determining the Perfect Product Mix
  • Digitizing the Back Office
  • EV 201: How Do I Do EV?
  • From the Pump to the Store: Winning in an Environment of Expanding and Contracting Shopper Budgets
  • The Convenience of Drive-Thru: Are C-Stores Asleep at The Wheel?

8-10:15 a.m.

  • How to Hire in the “New Normal” Labor Market
  • Understanding Store Economics

8:30-10 a.m.

  • The Value Equation: Selling Strategies for Suppliers

9:15-10:15 a.m.

  • 5 Food Sampling Techniques and Why They Work
  • Modern Strategies for Customer Engagement and Loyalty
  • You Can Create Disney Magic, Too. Lessons in Leadership, Management, Culture & Customer Service
  • Increasing Foot Traffic with Your App

Thursday, Oct. 7

8-9 a.m.

  • Cold Vault in 2021: Trends and Takeaways
  • Creating an Integrated Mobile Experience
  • Payments Disruption: The Card Companies Have Disrupted Your Business. How Will That Change?
  • EV 301: The Economics of EV Charging
  • The 2021 NACS/Conexxus Technology Roadmap
  • What’s New With Cannabis

8-10:15 a.m.

  • Protecting Profits Through Loss Prevention
  • What’s In It for Me? How Incentive Programs Work For the Small Operator

9:15-10:15 a.m.

  • Replicating Your Foodservice Offer Across Your Stores
  • A New Approach to Dayparts
  • Moving On: Easing Guests Post Pandemic Fears
  • The Payment Blueprint of the Future
  • Trends in Biofuels and a Bridge to the Future
  • Winning Search Along the Digital Path to Purchase

Click here to see a list of General Session speakers.

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