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7-Eleven Opens Its First Hospital Pop-Up C-Store

Retailer provides convenient place for healthcare workers to shop during pandemic
Photograph courtesy of 7-Eleven

DALLAS — 7-Eleven Inc. has opened its first hospital pop-up convenience store. The store, at Children’s Medical Center Dallas, provides access to food and essential items for healthcare workers and patient families during the COVID-19 crisis.

Located in the hospital’s Moore Auditorium, the store features grocery and personal care products such as take-home dairy, paper towels, toilet paper, laundry detergent and phone chargers, as well as an assortment of fresh food options such as salads, heat-and-eat entrees and take-and-heat pizza and wings.

“Our healthcare team members are on the front lines in the fight against COVID-19 every day, taking care of the children in our community while their own families are home from school, work and their daily routines,” said Chris Durovich, president and CEO of the Children’s Health hospital system. “Our work with 7-Eleven allows us to provide more comfort and convenience to those within our facilities by making everyday essential items easy to locate, purchase and take home.”

The pop-up store allows hospital staff to use their employee badges to pay for merchandise. The store also offers traditional credit and debit checkout with an acrylic sneeze guard at the counter to reduce person-to-person contact. 7-Eleven’s frictionless and contactless Mobile Checkout feature will soon be available at this location, allowing customers to scan and pay for their purchases using the 7-Eleven app on their mobile phones.

“The doctors, nurses and care teams at Children’s Health are true heroes,” said Joe DePinto, president and CEO of 7-Eleven. “When Children’s Health asked us to provide their team members convenient access to essentials during this unprecedented time, our team rose to meet the challenge, opening this first-of-its-kind store in less than two weeks. We are so proud to serve those on the front line of this pandemic.”

The Food Services team at Children’s Health is working alongside 7-Eleven to operate the pop-up store, including stocking shelves and checking out customers. In addition, 7-Eleven is assisting stores near the two other hospitals in the Children’s Health system, Children’s Medical Center Plano and Our Children’s House in Dallas, to have the products needed to serve healthcare workers at each of these locations. They are receiving their items at their hospital locations with free delivery through the 7Now delivery app.

  • 7-Eleven is No. 1 in the Top 40 update to CSP's2019 Top 202 ranking of U.S. c-store chains by number of retail outlets. CSP will release the complete 2020 list in June.

Based in Irving, Texas, 7-Eleven operates, franchises or licenses more than 70,000 stores in 17 countries, including more than 9,300 in the United States.

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