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Essential strategies for convenience-store success

Nouria COO Joe Hamza discusses being a Mystery Shop finalist

Diane Adam (left) talks with Joe Hamza, chief operating officer of Nouria Energy Corp., Worcester, Massachusetts, about the convenience-store being a finalist in the 2026 CSP Intouch Insight Mystery Shop audit.

Nouria, the winner in 2024 and 2025, is a 321-store chain in its fifth year in the Mystery Shop. 

They spoke Aug. 5 at CSP and Informa Connect’s Outlook Leadership event, held in Rancho Palos Verdes, California. 

“At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.

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