CHICAGO — There was a new c-store foodservice leader during fourth-quarter 2019, and it hails from Valparaiso, Ind.
Fifty-five percent of consumers said they were extremely satisfied with the overall food quality at Family Express Corp. during the period—the highest of any chain, according to CSP sister research firm Technomic. It was a 7% increase for Family Express compared to third-quarter 2019, when the chain ranked third overall.
CSP compiles its quarterly c-store foodservice power rankings using information from Consumer Brand Metrics (CBM), a brand tracking program from Chicago-based Technomic that updates every quarter. CBM analyzes 140,000 consumer foodservice visits each year for restaurant, convenience-store and grocery brands and answers questions such as who visits top chains, why these consumers are visiting and what they think of the various brands.
Here’s a look at which c-store foodservice programs satisfied consumers the most during fourth-quarter 2019 …
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