Foodservice

Steal This Idea: Create a Customer Hall of Fame

White Castle honors its most loyal customers in exclusive club
White Castle Scottsdale
Photograph courtesy of White Castle

COLUMBUS, Ohio Want to build loyalty? Start by studying the White Castle Cravers Hall of Fame, which builds excitement and publicity with this exclusive club that has welcomed just 262 people out of thousands of participants since its launch in 2001.

According to its website, the hall recognizes and celebrates Cravers’ memorable moments, extraordinary life events and stories involving their love of White Castle. Applicants must be 18 to enter, and part of the process includes submitting a story, which is voted on by a panel of judges. Entries are judged on:

  • Loyalty to the brand: 25%
  • Creative presentation: 25%
  • Uniqueness and originality: 25%
  • Extent and magnitude of the author’s crave: 25%

This year’s winners will be invited to the induction ceremony in Columbus, Ohio, in May 2022. Contest submissions must be postmarked by Sept. 30 and received by Oct. 7. There also is an online entry option.

Click here to read more at Restaurant Business.

Steal This Idea is brought to you by Eby-Brown.

Members help make our journalism possible. Become a CSP member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Foodservice

Opportunities Abound With Limited-Time Offers

For success, complement existing menu offerings, consider product availability and trends, and more, experts say

Snacks & Candy

How Convenience Stores Can Improve Meat Snack, Jerky Sales

Innovation, creative retailers help spark growth in the snack segment

Technology/Services

C-Stores Headed in the Right Direction With Rewards Programs

Convenience operators are working to catch up to the success of loyalty programs in other industries

Trending

More from our partners