PHILADELPHIA — Canary Compliance has released its proprietary AlarmAssist virtual assistant software.
AlarmAssist software acts as a virtual leak detection analyst. The software diagnoses, interprets and prioritizes underground storage tank (UST) leak detection alarm conditions before they require human intervention.
AlarmAssist includes three software features designed for UST field service providers:
- Real-time, automated diagnosis of alarms based on conditional logic.
- Remote maintenance tools to triage equipment issues from a phone or desktop.
- Automated generation of service instructions to improve technician preparation and efficiency when on-site service is required.
AlarmAssist leverages conditional logic rules to capture, analyze and interpret each tank monitor alarm that occurs at a site. Canary Compliance developed the proprietary rules engine that powers Canary’s AlarmAssist software with input from environmental experts, service technicians, petroleum retailers, regulators, equipment manufacturers and UST compliance analysts.
“In 2020, field techs need to conduct remote maintenance whenever possible. They also need specific, actionable service instructions if a site visit is required. AlarmAssist gives us both of those things,” said Frank Webb, owner of Webb Environmental, based in Finksburg, Md.
“Our team is so busy running our day-to-day operations that we don’t have time to manually evaluate every alarm that occurs. AlarmAssist handles alarm analysis automatically, reliably and accurately, which increases our efficiency and reduces our risk exposure. AlarmAssist also helps us identify trends and patterns so we can tell where we should make equipment changes to optimize our operations,” said Chris Courtney, operations manager for Maples Gas Co., Meridian, Miss.
Canary Compliance is based in Philadelphia and helps UST owners and operators achieve and maintain regulatory compliance. Its remote tank monitoring technology is deployed in thousands of UST facilities in the United States.