CHICAGO — The effects of the coronavirus on the convenience-store industry will linger for months—maybe years—to come. But how is the pandemic reshaping the outlook of the retailers working on the front lines?
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On this episode of "At Your Convenience," CSP Managing Editor Samantha Oller chats with Charlie McIlvaine, CEO of Coen Markets and a member of the NACS research and technology committee, on the highlights of 2019's NACS State of the Industry statistics as well as how McIlvaine sees COVID-19 reshaping the outlook for the c-store industry. Listen as Samantha and Charlie cover how operators can balance foodservice evolution with high fuel margins, how Coen Markets has responded to the pandemic, c-store labor headaches and much more.
Canonsburg, Pa.-based Coen Markets is a subsidiary of Coen Oil Co. LLC, which was founded in 1923. It owns and operates more than 60 stores in Pennsylvania, Ohio and West Virginia. Coen Tire, an additional operating division, is a leading tire retailer in the region.
"At Your Convenience" brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.